Garnishes Catering

Frequently Asked Questions

Everything you need to know about ordering, service, payment and our policies. Can't find your answer? Get in touch.

Menus & Service

Do you cater for special dietary requirements?

Yes, we are able to accommodate most dietary preferences and restrictions including vegetarian, vegan, halal and gluten-free. Extra charges apply.

Food allergy disclaimer

We attempt to identify allergenic ingredients and train our staff accordingly. However, due to the risk of cross-contamination and the possibility of manufacturers changing their formulas without notice, we will not assume any liability for adverse reactions to foods consumed.

Do you provide staff to serve our guests?

We have an entire team of qualified wait staff to assist you in setting up for your function, as well as serving food and drinks and clearing up after the event. Our chefs wear uniforms when preparing on-site. Staff charges apply separately at hourly rates, from departure until return.

Can I pick up my order?

Some platters and finger foods may be collected from our premises during business hours.

Can you provide tables, chairs, linen, cutlery and glassware?

Yes, Garnishes offers these items for hire. Any lost or damaged equipment will be charged at the replacement cost, and please be aware that a cleaning fee may apply.

What is the minimum order?

Weekday deliveries require a $200 minimum; weekend deliveries require a $600 minimum. Additional delivery charges may apply based on your location.

Pricing and GST information

Menu prices shown are exclusive of GST. Ten percent GST applies at purchase. Our pricing remains consistent, but prices are subject to change without prior notice. Paying a deposit locks in your confirmed pricing.

Is there a surcharge on the weekend?

Yes, a 5% surcharge applies on Saturdays and a 10% surcharge applies on Sundays to the total invoice.

Do you deliver outside the CBD?

We travel extensively — we have catered events as far away as Byron Bay. Delivery fees may apply depending on the distance.

How many sandwiches are in a 'round'?

One sandwich (two slices of bread) cut into 4 points. We recommend 1.5 rounds per person.

When do I need to finalise numbers?

Final numbers are required at least a week prior to your event.

What if a menu item is unavailable?

Menu items depend on availability. If a menu item is unavailable we will substitute it for a similar item.

Payment & Cancellation

What payment methods do you accept?

Acceptable methods of payment are Visa and MasterCard, cash or EFT. Credit card surcharges apply. American Express is not accepted.

What are your terms of payment?

Payment is due within 7 days from the invoice date, however we reserve the right to vary the terms of payment. Late payment fees may be charged for overdue invoices.

Do you require a deposit?

A 50% deposit is requested for all serviced events.

What happens if I need to cancel my event?

Cancellations made more than 31 days prior receive a deposit refund (minus possible administrative charges). We will retain the whole deposit for cancellations made within 30 days of the event.

Website disclaimer

This website provides general information and does not intentionally constitute legal or any other professional advice, contract or service.

Let's plan your
perfect event

Tell us about your event and we'll get back to you within one business day with a tailored proposal.